June 5, 2017 Policy Release FAQ

Thank you consultants for taking the time to email, message, text, and comment in regards to the OFFERING PROMOTIONS & INCENTIVES policy release.

 

The policy changes and updates are not meant to be restrictive; instead, they’re in place to support you and your business growth. Below are a handful of selected questions with answers to better clarify the policy. These are a collection of many questions, not specific situations.

 

We do encourage you to RE-READ the policy. Fully reviewing the details before you share a question. Many of the questions and concerns we are receiving are not related to the policy at all.

 

QUESTION:

I am running “Book Box Subscriptions” for the summer? Are those no longer allowed?

 

ANSWER:

Offering a “Book Box Subscription” is acceptable with the understanding the subscription does not include books offered at a discount. If you’re offering a special, or limited offer, on a “Book Box Subscription” that reflects a discount off the books (original sticker price), it must be done in a closed/secret group and/or private conversations.

 

 

QUESTION:

I love offering a weekly deal or special to my family and friends. Is this really a problem?

 

ANSWER:

If the weekly deal or special is moved to a private conversation or group, then this acceptable. Posting on public business pages/accounts and/or personal accounts (that cannot be set to private) is not acceptable.

A Consultant is permitted to privately offer specific, time-limited, occasional incentives such as “book a Home Party tonight and get $X off your order” or “spend over $100 and receive free shipping” so long as your offers/promotions:

  • 📚Are only offered via private conversations or groups
  • Are offered to a limited group of customers
  • Do not run for an extended period of time
  • Are available to your customer base infrequently

 

QUESTION:

I have three new team members! I want to offer them a team challenge with prizes? Can I still do that?

 

ANSWER:

Yes, you can offer team members prizes or perks for hitting team goals after they’ve signed-up. You cannot use other direct sales companies products as prizes.

 

A NOTE OF ENCOURAGEMENT: We highly recommend you do not “double incentivize” your team members based on their success with home office challenges. I.E. Hit HOC I and II and earn a personalized gift from me! Create a second individual goal, or an entirely different team goal, unrelated to the home office challenges. I.E. Hit HOC I and II and add an additional team member, earn a personalized necklace from me! Your individual and team challenges should be part of your long-term planning and future success, not an “extra-prize” on the piggy-back of the home office challenge prizes.

 

 

QUESTION:

It is still permissible to have a party open in our name and use it for personal and customer orders?

 

ANSWER:

Yes. This is still acceptable.

 

 

QUESTION:

My neighbor is a Thirty-One Independent Consultant and my best friend is a SeneGence Independent consultant. We want to do an open house together for all of our friends? Can I still do that?

 

ANSWER:

Yes, you can do an open house with other direct sales companies. You cannot represent two companies at one open house. You cannot cross promote other direct sales companies products with Usborne Books & More products. I.E. THIS IS A NO – Buy five new titles and receive this Thirty-One tote!

 

 

QUESTION:

I just finished a party, and my host was pleased with the success. I tell her how many books were sold and the party total! I also tell her if she signs-up, I will give her the earnings from the party out of my own pocket! Can I still do that?

 

ANSWER:

No, that is offering an incentive to sign-up. You are offering her a cash or check payout. We encourage you to suggesting signing-up prior to the party. You can easily turn the booked party into your new team members launch party without breaking the incentive policy.

 

 

QUESTION:

Are inventory sales through our online Facebook VIP groups permitted?

 

ANSWER:

You are allowed to offer limited time, occasional incentives, in private groups.

A Consultant is permitted to privately offer specific, time-limited, occasional incentives such as “book a Home Party tonight and get $X off your order” or “spend over $100 and receive free shipping” so long as your offers/promotions:

  • 📚Are only offered via private conversations or groups
  • Are offered to a limited group of customers
  • Do not run for an extended period of time
  • Are available to your customer base infrequently

 

 

QUESTION:

I have a booth, I am going to offer a deal where if they buy three they get one free? Can I just hang my sign-up at the event?

 

ANSWER:

No. It’s a public setting. You can offer a limited time incentive in a private conversation. Hang a sign that reads “Ask me about my booth special” and share in a conversation with a booth visitor.